Shipping policy
Order Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Time & Fees
We offer free worldwide shipping to all eligible destinations.
| Region / Market | Estimated Delivery Time | Shipping Fee |
| United States | 10 business days | Free |
| Canada | 10 business days | Free |
| United Kingdom | 10 business days | Free |
| European Union | 10 business days | Free |
| Australia & New Zealand | 10 business days | Free |
| Rest of the World | 10 business days | Free |
Please note: delivery times may vary based on customs inspections, local carriers, and regional conditions.
Shipping Availability
We currently ship to all countries and regions where a complete and valid shipping address can be provided. If your region does not support full address input or local carrier delivery, your order may not be eligible for shipment.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact our support team with your order number and tracking information—we’re here to help.
Please contact: support@unae.us